{"id":5513,"date":"2026-10-23T12:24:53","date_gmt":"2026-10-23T12:24:53","guid":{"rendered":"https:\/\/eatnobis.com\/?page_id=5513"},"modified":"2026-10-23T12:24:53","modified_gmt":"2026-10-23T12:24:53","slug":"politica-de-devolucao-e-reembolso","status":"publish","type":"page","link":"https:\/\/eatnobis.com\/pt\/politica-de-devolucao-e-reembolso\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso"},"content":{"rendered":"<div class=\"nbpol\">\n<style>\n.nbpol{--g:#1B482F;--y:#FCBA41;--o:#F98E2C;--c:#FFF7E3;--w:#F5F5F5;background:var(--w);color:var(--g);font-size:17px;line-height:1.65}\n.nbpol *{box-sizing:border-box}\n.nbpol .wrap{max-width:980px;margin:0 auto;padding:0 24px}\n.nbpol .hero{background:var(--g);color:#fff;text-align:center;padding:90px 0 40px}\n.nbpol .eb{display:inline-block;font-size:13px;font-weight:700;letter-spacing:2px;text-transform:uppercase;color:var(--y);margin-bottom:14px}\n.nbpol h1{font-size:clamp(32px,5vw,52px);font-weight:800;color:#fff;margin:0 auto 18px;max-width:760px;line-height:1.15}\n.nbpol .hero p{max-width:640px;margin:0 auto;color:#fff;opacity:.92}\n.nbpol svg.mtn{display:block;width:100%;height:60px;overflow:visible}\n.nbpol svg.flip{transform:scaleY(-1);margin-top:-1px}\n.nbpol .facts{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin:30px 0 56px}\n.nbpol .fact{background:#fff;border:3px solid var(--g);border-radius:20px;box-shadow:0 6px 0 var(--g);padding:22px 20px;text-align:center}\n.nbpol .fact b{display:block;font-size:34px;font-weight:800;line-height:1.1;color:var(--g)}\n.nbpol .fact span{display:block;margin-top:6px;font-size:15px;font-weight:600}\n.nbpol .fact.y{background:var(--y)}\n.nbpol h2{font-size:clamp(24px,3.2vw,32px);font-weight:800;color:var(--g);margin:0 0 18px}\n.nbpol .cards{display:grid;grid-template-columns:repeat(2,1fr);gap:22px;margin-bottom:60px}\n.nbpol .card{background:#fff;border:3px solid var(--g);border-radius:20px;box-shadow:0 6px 0 var(--g);padding:26px 26px 22px}\n.nbpol .card h3{font-size:20px;font-weight:800;color:var(--g);margin:0 0 10px}\n.nbpol .card p{margin:0}\n.nbpol .card .tag{display:inline-block;background:var(--c);border:2px solid var(--g);border-radius:999px;font-size:12px;font-weight:700;letter-spacing:1px;text-transform:uppercase;padding:3px 12px;margin-bottom:12px}\n.nbpol .steps{list-style:none;margin:0 0 60px;padding:0;display:grid;grid-template-columns:repeat(3,1fr);gap:22px;counter-reset:s}\n.nbpol .steps li{position:relative;background:var(--c);border:3px solid var(--g);border-radius:20px;padding:44px 22px 22px;counter-increment:s}\n.nbpol .steps li:before{content:counter(s);position:absolute;top:-22px;left:22px;width:44px;height:44px;border-radius:50%;background:var(--y);border:3px solid var(--g);box-shadow:0 3px 0 var(--g);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:20px}\n.nbpol .steps b{display:block;font-size:17px;margin-bottom:6px}\n.nbpol .contact{background:var(--y);border:3px solid var(--g);border-radius:24px;box-shadow:0 8px 0 var(--g);padding:30px;text-align:center;margin-bottom:28px}\n.nbpol .contact h2{margin-bottom:8px}\n.nbpol .contact a.btn{display:inline-block;margin-top:14px;background:#fff;color:var(--g);border:3px solid var(--g);box-shadow:0 4px 0 var(--g);border-radius:14px;padding:12px 26px;font-weight:800;text-decoration:none}\n.nbpol .legal{font-size:13px;text-align:center;opacity:.8;padding-bottom:50px}\n.nbpol a{color:var(--g)}\n@media(max-width:820px){.nbpol .facts,.nbpol .cards,.nbpol .steps{grid-template-columns:1fr}.nbpol .steps{gap:36px}.nbpol .hero{padding-top:70px}}\n<\/style>\n\n<section class=\"hero\"><div class=\"wrap\">\n<span class=\"eb\">Devolu\u00e7\u00f5es e reembolsos<\/span>\n<h1>Pol\u00edtica de devolu\u00e7\u00e3o e reembolso<\/h1>\n<p>Nossos produtos s\u00e3o alimentos, embalados e lacrados. Para garantir a sua seguran\u00e7a e a de todos os clientes, seguimos as regras abaixo, de acordo com o C\u00f3digo de Defesa do Consumidor (CDC).<\/p>\n<\/div><\/section>\n<svg class=\"mtn flip\" viewbox=\"0 0 1440 80\" preserveaspectratio=\"none\" aria-hidden=\"true\" style=\"background:#F5F5F5\"><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -1)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -2)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -3)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -4)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -5)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -6)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -7)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -8)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -9)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -10)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -11)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -12)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -13)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -14)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -15)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -16)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#1B482F\"\/><\/svg>\n\n<div class=\"wrap\">\n<div class=\"facts\">\n<div class=\"fact\"><b>7 dias<\/b><span>para desistir da compra<\/span><\/div>\n<div class=\"fact\"><b>30 dias<\/b><span>para avisar sobre avarias<\/span><\/div>\n<div class=\"fact y\"><b>R$ 0<\/b><span>de frete na devolu\u00e7\u00e3o<\/span><\/div>\n<\/div>\n\n<h2>Como funciona<\/h2>\n<div class=\"cards\">\n<div class=\"card\"><span class=\"tag\">Artigo 49 do CDC<\/span><h3>Direito de arrependimento<\/h3><p>Compras feitas pelo site podem ser canceladas em at\u00e9 7 dias corridos ap\u00f3s o recebimento. O produto precisa estar com a embalagem lacrada, sem sinais de uso. Devolvemos o valor pago, incluindo o frete.<\/p><\/div>\n<div class=\"card\"><span class=\"tag\">At\u00e9 30 dias<\/span><h3>Produto com defeito ou avariado<\/h3><p>Se o pacote chegar danificado, violado ou com um produto diferente do pedido, fale com a gente com fotos da embalagem e do produto. Enviamos um novo produto ou devolvemos o valor, como voc\u00ea preferir.<\/p><\/div>\n<div class=\"card\"><span class=\"tag\">Seguran\u00e7a alimentar<\/span><h3>Produtos abertos<\/h3><p>Por seguran\u00e7a alimentar, n\u00e3o aceitamos a devolu\u00e7\u00e3o de produtos abertos, exceto em caso de defeito.<\/p><\/div>\n<div class=\"card\"><span class=\"tag\">At\u00e9 7 dias \u00fateis<\/span><h3>Reembolso<\/h3><p>O reembolso \u00e9 feito depois que recebemos o produto de volta ou, no caso de avaria, depois que analisamos as fotos. Pix volta para a mesma conta. Cart\u00e3o \u00e9 estornado na fatura, conforme o prazo da operadora.<\/p><\/div>\n<\/div>\n\n<h2>Como solicitar<\/h2>\n<ol class=\"steps\">\n<li><b>Escreva para a gente<\/b>Envie um e-mail para info@eatnobis.com com o n\u00famero do pedido e o motivo.<\/li>\n<li><b>Mande as fotos<\/b>Em caso de avaria ou erro no pedido, inclua fotos da embalagem e do produto.<\/li>\n<li><b>Receba as instru\u00e7\u00f5es<\/b>Respondemos em at\u00e9 2 dias \u00fateis com as instru\u00e7\u00f5es e a etiqueta de devolu\u00e7\u00e3o, sem custo para voc\u00ea.<\/li>\n<\/ol>\n\n<div class=\"contact\">\n<h2>Ficou alguma d\u00favida?<\/h2>\n<p>Fale com a gente. Respondemos em at\u00e9 2 dias \u00fateis.<\/p>\n<a class=\"btn\" href=\"mailto:info@eatnobis.com\">info@eatnobis.com<\/a>\n<\/div>\n<p class=\"legal\">Nobis Alimentos LTDA | CNPJ 43.058.891\/0001-40 | Japira, Paran\u00e1<\/p>\n<\/div>\n<svg class=\"mtn\" viewbox=\"0 0 1440 80\" preserveaspectratio=\"none\" aria-hidden=\"true\" style=\"background:#F5F5F5;margin-bottom:-1px\"><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -1)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -2)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -3)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -4)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -5)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -6)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -7)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -8)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -9)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -10)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -11)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -12)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -13)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -14)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -15)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#0E2A1A\" fill-opacity=\".026\" transform=\"translate(0 -16)\"\/><path d=\"M0,80H1440V44C1220,6 980,70 720,44C470,20 230,2 0,46Z\" fill=\"#1B482F\"\/><\/svg>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Devolu\u00e7\u00f5es e reembolsos Pol\u00edtica de devolu\u00e7\u00e3o e reembolso Nossos produtos s\u00e3o alimentos, embalados e lacrados. Para garantir a sua seguran\u00e7a e a de todos os clientes, seguimos as regras abaixo, de acordo com o C\u00f3digo de Defesa do Consumidor (CDC). 7 diaspara desistir da compra 30 diaspara avisar sobre avarias R$ 0de frete na devolu\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"nf_dc_page":"","wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","nfd_onboarding_generated":"","footnotes":""},"class_list":["post-5513","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>nobis | Pol\u00edtica de devolu\u00e7\u00e3o e reembolso<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eatnobis.com\/pt\/politica-de-devolucao-e-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"nobis | Pol\u00edtica de devolu\u00e7\u00e3o e reembolso\" \/>\n<meta property=\"og:description\" content=\"Devolu\u00e7\u00f5es e reembolsos Pol\u00edtica de devolu\u00e7\u00e3o e reembolso Nossos produtos s\u00e3o alimentos, embalados e lacrados. 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